FREQUENTLY ASKED QUESTIONS

V1 F.A.Q.

• Do I have to be a member to use V1 Jets?
• How do I post a trip for bidding?
• Who decides which charter jet companies bid on my flight?
• Do you screen the charter companies that bid on your site?
• What if I want to fly on certain types of aircraft?
• How much does it cost for me to post my trip for bids on your site?
• Is my flight information kept private?
• How many charter companies are in the V1 Jets fleet?
• What if I decide not to accept any of the bids?
• When does the bidding close?
• Once I select a bid, what happens next?
• What are V1 Jets' payment terms?
• How long does it take to start getting bids for my trip?
• How far in advance of my proposed departure time do I need to post my trip on V1 Jets?
• How many airports can V1 Jets charter planes fly to?
• How does V1 Jets compare with a charter broker?
• How does fractional ownership of a jet compare with using V1 Jets?

No. We have no membership requirements. However, you must first register to begin the bid process. Registration is easy, and basically consists of giving us your contact and billing information so that we may interact with you once the bidding for a trip is over.

Once you've registered with V1 Jets, you would complete the five-step process to Build a Trip. The form you complete defines the parameters of your proposed charter flight so that jet charter companies can begin bidding. If you have any questions about the process or would like someone to walk you through it, our travel coordinators are always available at 1-877-469-5387.

Any jet charter company that has registered with V1 Jets can bid on trips posted on the web site.

Yes! We take safety very seriously. Jet charter companies must first register with V1 Jets before being allowed to participate in the bid process. As part of the registration, we thoroughly check their FAA certifications, insurance records, training activities and pilot requirements.

You simply specify your aircraft requirements when you provide the details of your trip up for bid. Remember, even if you don't specify the aircraft, you get to pick the bid you accept, and you may certainly take into consideration the type of aircraft as well as the price.

Zero. There is no charge to post a trip on V1 Jets.

When you use V1 Jets, you never have to worry about your privacy. You post your trip for bidding in complete anonymity. Your trip is assigned a number, and that number is all any viewer and bidder can see. No salespeople from air charter companies will ever call on you. And only the charter company to which you award your trip will ever know your flight plans.

Over 1,000 charter jet companies are registered and authorized to participate in bidding on V1 Jets. Most of the charter companies are based in the United States, but we do also have others from around the world.

You are not obligated to accept any of the bids. You will not be charged if you do not proceed with your trip.

Bidding typically closes at the start of the day of your proposed trip. However, you can specify an earlier closing date if you prefer.

The winning bidder will immediately be notified. You will be sent a confirmation email, detailing the relevant information of your flight. A V1 Jets travel coordinator will call you within a few hours to review those details with you and answer any questions you may have.

We require a 10% deposit via a major credit card or wire transfer once bidding is complete. Your flight must be paid in full 24 hours prior to your flight.

An e-mail regarding your trip will immediately be sent to all V1 Jets-registered jet charter companies. In addition, the information regarding your trip will be posted online. You could start receiving bids within minutes of posting your trip information.

You can post a trip with as little as five hours before your departure time. Any less than that, and we're unable to ensure that you'll get bids.

V1 Jets aircraft can access over 5,000 airports throughout the U.S., compared with approximately 550 that commercial aircraft service.

When you book a charter flight through V1 Jets, you're given a PIN number for that flight. Once the flight is in the air, your associates can graphically track the flight online using that number and determine when it is due to arrive.

A charter broker handles the bidding service for you. That is, he or she obtains the details of your trip and then manually calls on several charter companies to get quotes. The broker then selects the best price, adds in his markup and tells you what your flight will cost.

Unfortunately, you as the consumer have no way of knowing what the broker's markup is, nor whether the price the broker received from the charter company is the lowest price available. With V1 Jets, you take control of your trip. You see the bids. You choose the charter jet company with full confidence that the price you're being charged is the lowest in the marketplace at that time.

How does fractional ownership of a jet compare with using V1 Jets?

With fractional ownership of an aircraft, you don't have unlimited use of the aircraft. Your air travel had to be coordinated with the schedules and demands of the other owners. V1 Jets gives you the flexibility to fly when and where you want.

More importantly, you pay only for the time you actually fly. You have no acquisition costs, no maintenance costs, no monthly management fees, no long-term contractual commitments and no exit fees.